for Antelope, CARated 4.9 out of 5 stars based on 13 customer reviews
Fast, friendly & professional
Tracy - Antelope, CA
Had an appointment the day after we called. Technician was courteous and explained everything that was to be done.
Azeta - Antelope, CA
Thank you for being on time and professional.
Kayleen - Antelope, CA
Jason was very informative pertaining to my AC unit.
Thorough and comforting
Dsherman - Antelope, CA
Mark did what appears to be a thorough check of the heating system. My comfort level for the unit to function correctly throughout the winter is very good.
WONDERFUL SERVICE, THE SPECIAL I CHOSE WAS FOR THE TUNE-UP ON BOTH SYSTEMS.
Burkett - Antelope, CA
OUR TECH WAS JEFF. THERE WAS NO PRESSURE TO BUY ANYTHING. HE WAS VERY INFORMATIVE, WENT THRU BOTH SYSTEMS. I COULD NOT HAVE ASKED FOR MORE. I WOULD REFER HIM TO ANYONE WANTING TO TUNE-UP THEIR SYSTEMS. HE WAS VERY CURTIOUS.
Response from Big Mountain Heating & Air:
Thank you for giving us the opportunity to offer you our great service. We appreciate the confidence you have placed in us. We look forward to the opportunity of being of service again.
Jeff H. another best ermployee with a grade A++
Horst - Antelope, CA
Jeff H. with Big Mountain get also a straight A++ since many years Mark C with Big Mountain Heating and Air Conditioning is servicing our air conditioning unit as well as our heating system. Today I got acquainted with Jeff H., another technician with Big Mountain Heating and Air Conditioning. Being throughout the years always very pleased with Mark's thoroughness, professional knowledge, experience, and kind and friendly manners, I was surprised that I found the same great professionalism, and a great friendly attitude in Jeff H. I need to complement Big Mountain company for their great employees delivering such great customer service, too. Now Jeff H. joins Mark C. in the category of the meanwhile rare breed of technicians going the extra mile for the customers without forgetting their role as employees of Big Mountain Heating and Air Conditioning. It's to see that the two are working perfect together. The company can be glad to have people like Jeff H. and Mark C. on board, but Jeff and Mark wouldn't be able to bring on that great service without having a great company backing them. Thank you to the three of you for taking always good care of my heating and air-conditioning system. I can only recommend that business and their employees to anyone in need of heat- and air-conditioning service.
Good Honest service
Tonda - Antelope, CA
Mark C. and Big Mountain get an straight A++
Horst - Antelope, CA
since many years Mark C with Big Mountain Heating and Air Conditioning is servicing our air conditioning unit as well as our heating system. Coming from Germany, from a culture with strong work ethic, I was very pleased with Mark's thoroughness, professional knowledge, experience, and kind and friendly manners. The Big Mountain company he works for delivers a great customer service, too. Mark C. is one of the meanwhile rare technician who is going the extra mile for the customer without forgetting his role as employee of Big Mountain Heating and Air Conditioning. It's to see that the two are working perfect together. The company can be glad to have Mark C. on board, but Mark wouldn't be able to bring on that great service without having a great company backing him. thank you to the both of you for taking always good care of us. P.S. I am a little late with the survey; being 100% disabled in an electric wheelchair, I had during the last half year to undergo several health procedures which took a huge toll on me; therefore please accept my appology.
Very pleased with the service
Daniel - Antelope, CA
Mark did a good job of explaining a potential problem with my old system and also with arranging to install a replacement system, and checking it again a few days after installation. I am very comfortable with his work.
Very helpful service
Dan - Antelope, CA