Big Mountain Heating & Air Conditioning, Inc. provides heater and air conditioning repair, service, installation and services in Citrus Heights CA and surrounding areas. Check out what some of our customers are saying about Big Mountain Heating & Air Conditioning, Inc. Heating and Air Conditioning services.
for Citrus Heights, CA
Mary - Citrus Heights, CA
Great service great tech(rich) want him for all my maintenance.
Really nice person.
Annette - Citrus Heights, CA
Finally showed up! The service was excellent, the price I don't know?
Christopher - Citrus Heights, CA
Big Mountain showed up after numerous cancellations due to the repair technician being on long repairs. I work a graveyard shift so the timing of the appointment is a key matter for me. It go so bad that I forgot about the rescheduled appointment I made last week. My wife was getting to the point of just canceling our membership if they didn't show up this time. Now I can understand about it being the season and all but after four or five times of them saying they will be late, hours late mind you well outside of the allotted time window that at least they would recognize that fact which they did not. The technician team was very professional and explained things well. I had stayed up to do some yard work before it got warm which their arrival delayed but I was shocked that they showed up that it didn't matter. My system is old about fifteen years old to be honest and functional but it needed to be looked at. They found some big issues one if persisted could of harmed the compressor they fixed and tuned up the system in a short time. Oh I forgot the technician team did have one have their reusable washable filters delivered to my house today for free which I do appreciate saves money over time so I believe they didn't charge me for it so at least they recognized the frustration I was feeling with the repeated no shows. Overall the team was professional and courteous. My system is operating at better efficiency and I can actually feel the difference my wife commented on it too. Would I recommend them to other people yes I would mainly due to the fact that the technician team was a service and repair team not a salesman team. Not once was it mentioned that I get a new system which I appreciate greatly. If the management reads this then I hope they understand my frustration over the delayed appointments which if happens once or twice any reasonable persons can understand. In my situation is was at least four times. It's called a back up plan lol. I am staying a customer of this business things happen all the time but the service technicians really made the difference for me on this.
Pam - Citrus Heights, CA
Honest. Told us what we needed to replace and what was OK
Courteous and neat
The Cork's - Citrus Heights, CA
Jason is a nice young man. He was very knowledgeable.
Very good service
Rich - Citrus Heights, CA
Stephen - Citrus Heights, CA
Jeff was thorough, professional, and a pleasure to do business with.
Jeannette - Citrus Heights, CA
Big Mountain has done a great job servicing my older furnace. thank you, Mark Cotter.
Mary - Citrus Heights, CA
I love that Big Mountain emails the name and picture of the service technician before he arrives. That is much appreciated. He came on time and tested almost everything before making his repairs. He was polite, professional, and explained everything clearly. I have full confidence in Big Mountain!
No high-pitch sales
Lynn - Citrus Heights, CA
Thanks Richard B for being knowledgeable, professional, and giving sensible advice. Seniors (especially alone) appreciate not having to fight the pressure from 'un'knowledgable sharks.
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