Big Mountain Heating & Air Conditioning, Inc. provides heater and air conditioning repair, service, installation, and services in Elk Grove, CA and the surrounding areas. Check out what some of our customers are saying about Big Mountain Heating & Air Conditioning, Inc.’s Elk Grove, CA Heating and Air Conditioning services.
for Elk Grove, CA
Great service, very thorough.
Susan - Elk Grove, CA
Very nice clean cut young man,professional and well trained.
Late but good.
Brian - Elk Grove, CA
Service person was excellent, but I had a 9-11 appointment and he did not arrive until close to 12. Received no call he was to be late. Had to call company to confirm I was still going to receive service.
John - Elk Grove, CA
Good honest opinions and advice
Cindy - Elk Grove, CA
Richard is great - always great service
Wendy - Elk Grove, CA
A little perplexed though. Richard went into the attic and indicated that the ducting - done by Big Mountain only 4 years ago, was INCORRECT, and that's why being in our bedroom is not comfortable. The initial installation 4 years ago seems to breed problems. I'm not entire sure that I am thrilled with Big Mountain at this point. Everytime I turn around, I seem to be spending more money for things that breakdown, and now, I find that the darned duct layout is wrong? REALLY BIG MOUNTAIN?! The experience with Richard was great, but I'm not recommending Big Mountain to anyone anymore. Our system seems to be a money pit, and calling for standard seasonal maintenance is a nightmare because you guys spend so much time getting new business signed up on your maintenance program that you haven't even time to BOOK people who are long time customers and system purchasers. Richard indicated that you'd be phoning me to make an appointment to straighten out my ducting, and what have I had for the past week? ZILCH!!! So I call today,8/23, and an answering service picks up and it's within working hours? If I hadn't purchased the system from you, I would not be doing business with you anymore.
Edward - Elk Grove, CA
Richard is a wonderful person. Very personable. I enjoyed speaking with him. We spent a lot of time talking about our personal lives which really helped me. He was also wonderful explaining what the problem was and how I can improve it. He was not just all business. He he took the time to listen to me for my opinion. He was very friendly and not just business business. He is a wonderful asset to the company. I had a recent bad experience with another air conditioning company that wanted to sell me an entire new system that I did not need. I am so very glad that I remembered to call SMUD who told me that I did not need the new system. I have told other people to not go to that company. So I am grateful that Richard did not try to sell me something that I did not need. I felt that he was honest and that I could trust him and that I would want him to come back
Heat & Air Review
Lorna - Elk Grove, CA
I received awesome service from Richard, he is very professional and helpful. You have a winner on your team.
Fixed the problem
PATRICK - Elk Grove, CA
Jason was very personable and professional. I would have given him a 5 except he said he emailed me an itemized receipt yet this is the only email I have received from Big Mountain. I still need an itemized invoice.
Very Good Service
Ron - Elk Grove, CA
Richard was very professional
REALLY GOOD SERVICE
Francis - Elk Grove, CA
Ac rejuvenation on trane system
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Doing install warranty on 2016 BMA INSTALL in Elk Grove
CHECKING ON A DAY AND NIGHT SYSTEM.
Rejuvination on a 8 year old trane system
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Ac rejuvination on a 12 year old system
DIAGNOSING GOODMAN AIR CONDITIONER
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Doing service call for gold club member in Elk Grove
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Fixed water leak
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Doing ac tune up on 2009 goodman in Elk Grove
I'm working on a 19 yrs. Goodman Furnace located in Elk Grove, Ca