Big Mountain Heating & Air Conditioning, Inc. provides heater and air conditioning repair, service, installation, and services in Elk Grove, CA and the surrounding areas. Check out what some of our customers are saying about Big Mountain Heating & Air Conditioning, Inc.’s Elk Grove, CA Heating and Air Conditioning services.
for Elk Grove, CA
Edward - Elk Grove, CA
Richard is a wonderful person. Very personable. I enjoyed speaking with him. We spent a lot of time talking about our personal lives which really helped me. He was also wonderful explaining what the problem was and how I can improve it. He was not just all business. He he took the time to listen to me for my opinion. He was very friendly and not just business business. He is a wonderful asset to the company. I had a recent bad experience with another air conditioning company that wanted to sell me an entire new system that I did not need. I am so very glad that I remembered to call SMUD who told me that I did not need the new system. I have told other people to not go to that company. So I am grateful that Richard did not try to sell me something that I did not need. I felt that he was honest and that I could trust him and that I would want him to come back
Heat & Air Review
Lorna - Elk Grove, CA
I received awesome service from Richard, he is very professional and helpful. You have a winner on your team.
Fixed the problem
PATRICK - Elk Grove, CA
Jason was very personable and professional. I would have given him a 5 except he said he emailed me an itemized receipt yet this is the only email I have received from Big Mountain. I still need an itemized invoice.
Very Good Service
Ron - Elk Grove, CA
Richard was very professional
REALLY GOOD SERVICE
Francis - Elk Grove, CA
Gerardo - Elk Grove, CA
Thomas arrived in the time window that he was scheduled. He was polite and courteous. He was knowledgeable of the equipment he was installing. He informed me with the problem that was created when the furnace was originally installed. Thomas told me he found a tool inside of the furnace part he was replacing and that the people before him must have dropped it in there. This was a little concerning as I was told a different story during the initial installation. My experience with Thomas was excellent. But my experience with the previous installers was not even average. The ratings below are only about Thomas not the whole installation.
John - Elk Grove, CA
Very good , Thomas explained everything and provided a video.
Great customer service
Brian - Elk Grove, CA
Tech joe segon very helpful and tried some different tweaks to help ac system work well Very satisfied. And would recommend him wholeheartedly.
All around great exprrience
Reider - Elk Grove, CA
Start to finish good jkb
GREAT SERVICE AND AWESOME PRICE..JOSH DID A GREAT JOB!
Josephine - Elk Grove, CA
JOSH WAS VERY PLEASANT...COURTEOUS..RESPECTFUL AND EFFICIENT AT HIS JOB...FIVE STARS FOR JOSH...
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