Big Mountain Heating & Air Conditioning, Inc. provides heater and air conditioning repair, service, installation, and services in Rocklin, CA and the surrounding areas. Check out what some of our customers are saying about Big Mountain Heating & Air Conditioning, Inc.’s Rocklin, CA Heating and Air Conditioning services.
for Rocklin, CA
showed up on time
Torrence - Rocklin, CA
John - Rocklin, CA
Thomas provided excellent service. He explains what he is doing clearly with patience and politeness.
John - Rocklin, CA
Thomas was very informative and courteous during our consultation. We would do business with him again.
Long-time customer of ITES, its successor and Big Mountain. Satisfied with our relationship.
JIM - Rocklin, CA
Thomas Cooper was knowledgeable and professional during this emergency service call. He fully explained options following his inspection and diagnosis of our AC system's malfunction on 07/27/17 during 110* heat wave. He showed us the before & after photos of the unit and explainedl the work done to put the unit back in operation. Thanks for your service under VERY hot conditions. (3:20pm-5:50pm, 7/28/17.) Lt Colonel James E Bopp, US Army ( Retired) & Mrs. Barbara J. Bopp 8013 Mesa Oak Way, Citrus Heights, CA 95610 (916) 722-4456/ 300-4114..
Thomas was awesome!
Jeremy - Rocklin, CA
Greg - Rocklin, CA
It was good better if I could get a detailed receipt of the repairs to submit to my home warranty
Thomas obviously knows his job and enjoys doing it. Therefore I am getting superior work.
Maryann - Rocklin, CA
Been a "club member" for around 3 yrs now, and so far I am totally happy with the service and concern shown by theemployees I have encountered.
Excellent Customer Service from Jeff H. the technician
Daniel - Rocklin, CA
Jeff was very knowledgeable and provided great customer service. He also gave honest advice regarding my HVAC system. As the 'personal face' of Big Mountain Heating and Air (from my perspective), I am comfortable that the company has my best interests at heart and is not focused on pushing high cost repairs that are not necessary to make up for the 'loss leader'. So, I purchased a Gold Service Level contract for 1 year. Daniel Armstrong Rocklin, CA P.S. The low rating on convenience is related to the 2 month delay in getting a call back for the $69 special service and not being notified by the dispatcher that Jeff was going to arrive much later than anticipated.
Response from Big Mountain Heating & Air:
Thank you for taking the time to express your opinions. We take that as a high compliment. We are not happy until you are. We hope that you will look to us to handle all of your heating, and cooling needs.
Michael - Rocklin, CA
Another great service call
Robert - Rocklin, CA
Doing a rejuvenation and fixing a condensation leak on an old rheem ac unit in rancho murieta
Big mountain rejuvenation on a 23 year old unit.
DIAGNOSING AIR CONDITIONER IN ROCKLIN, CA
Finished diag on a day and night system in rocklin
AC rejuvenation on a 7 year old Ruud
Repairing broken air conditioner in rocklin, ca
Performing air conditioner repair on carrier system in rocklin, ca
Finished ac rejuvination on a goodman system in rocklin
starting install warranty call on big mountain air install in Rocklin
AC tune up in rocklin CA
Goodman ac service
Goodman furnace in closet maintenance.