Big Mountain Air is the absolute best in the business. Yesterday a technician by the name of Gabe arrived to service the a/c in preparation for the winter shutdown. I found him to be efficient, knowledgeable, clean, and courteous. All of the techs that I have met over the years are excellent, but Gabe certainly deserves a standing ovation for taking the extra time to take care of the thermostat that I had been trying to program for a year. Hooray for Big Mountain and Gabe! They really train them right.